mercredi 2 décembre 2009

Tyranny of Oil or Deluxe

Tyranny of Oil: The World's Most Powerful Industry--and What We Must Do to Stop It

Author: Antonia Juhasz

Why are oil and gas prices so high?

Who's really controlling those prices?

How much oil is left?

How far will Big Oil go to get it?

And at what cost to the environment, human rights, the economy, worker safety, public health, and democracy?

The answers aren't what you think. They're much worse. But there's also plenty that we can do about it.

As oil prices—and public outrage—skyrocket, Antonia Juhasz, a leading industry critic and expert on corporations and globalization, gives us the hardest-hitting exposй of the oil industry in decades. In The Tyranny of Oil she investigates the true state of the U.S. oil industry—uncovering its virtually unparalleled global power, influence over our elected officials, and lack of regulatory oversight, as well as the truth behind $150-a-barrel oil, $4.50-a-gallon gasoline, and the highest profit in corporate history. Exposing an industry that thrives on secrecy, Juhasz shows how Big Oil manages to hide its business dealings from policy makers, legislators, and, most of all, consumers. She reveals exactly how Big Oil gets what it wants—through money, influence, and lies.

The Tyranny of Oil offers both a new take on problems and a new set of solutions as Juhasz puts forward an immediate call to action—a formula for reining in the industry, its governmental lobbying power, environmental destruction, and violence while reducing global dependence on oil. Her thought-provoking answers to the most pressing energy questions speak directly to readers concerned about oil and gas prices, global warming, wars for oil, and America's place in the world. With the major players in the world's most powerful industry charged with collusion, price-gouging, anticompetitive behavior, and unabashed greed, Juhasz calls boldly for the breakup of Big Oil.

Drawing on considerable historical research, Juhasz explores the parallels between today's companies and Standard Oil, the most powerful corporation of the early twentieth century, whose stranglehold on the economy and government was broken only by the vision and persistence of activists and like-minded politicians. We are in a similar position today, she argues, with powerful opportunities available for ordinary Americans to come together, reclaim their voices, and shore up our nation's crumbling democratic foundation.

A tool for meaningful change that blends history, original investigative research and reporting, candid interviews with key insiders, and a unique focus on activism, The Tyranny of Oil is required reading for every concerned global citizen.

Publishers Weekly

Starred Review.

In this thorough, readable takedown of Big Oil, the most profitable industry in the world, Juhasz (The Bush Agenda) exposes the ways in which a half dozen oil companies have achieved control over American families and U.S. politics, triggering environmental and humanitarian catastrophes they have no intention of resolving. Within 10 years of Standard Oil's founding in 1870, John D. Rockefeller monopolized the refining, marketing and output of U.S. oil; ever since 1890's Sherman Antitrust Act split the company into small constituent parts, oil players have scrambled to evade regulation, regather into ever-greater corporations and regain the ability to set prices and control output. Debunking industry claims over recent oil price escalation, Juhasz exposes how Big Oil has used techniques like speculative futures markets and the "Enron Loophole"-along with massive operations opacity-to reap record profits year after year while growing their political influence; indeed, Juhasz locates the current "oiligarchy" making"the most pressing decisions of our time" from inside George W. Bush's White House, crafting policy and advocating war. Calling for a "Separation of Oil and State," this excellent, wide-ranging study of disastrous monopoly capitalism should shake up notions that major energy players are interested in any alternative to more oil, money and power.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

Kirkus Reviews

"Big Oil has turned our democracy into a farce," claims liberal activist and Institute for Policy Studies fellow Juhasz (The Bush Agenda: Invading the World, One Economy at a Time, 2006) in this timely, blistering critique of the world's most profitable industry.

Nearly a century after the 1911 breakup of Standard Oil Trust, notes the author, a reconstructed trust comprised of a handful of powerful oil companies formed through recent corporate mergers—more than 2,600 in the U.S. petroleum industry from the 1990s to 2004—now dominates much of the decision-making of the American government. During the eight years of the Bush administration, this "oiligarchy" of wealthy firms has spent billions of dollars on political contributions and lobbying to ensure that it is "coddled, subsidized, protected, and preserved by the U.S. government." Juhasz argues that oil companies have made possible, and directly participate in, the unregulated speculation in oil futures that has helped drive oil prices upward (at a time when available supplies in storage tanks exceed global demand). Despite their assertions to the contrary, they are not interested in green alternatives—most invest less than one percent of total capital expenditures on alternative energy—but only in finding more oil in places (tar sands, oil shale, oceans) where extraction will be costly and harmful to the environment. Further, says the author, their quest to control world oil reserves was one of the causes of the U.S. invasion of Iraq and for a massive ongoing realignment of the U.S. military, with bases and deployments following the world's oil supply and transportation routes. Inspired by muckraker Ida Tarbell's landmark 1904book The History of the Standard Oil Company, this white-hot polemic explores many of the industry's complex and secret practices, including zone pricing, which sets wholesale and company-owned gas-station prices according to geographic zones (and explains why gasoline prices can vary greatly among stations within a few blocks). Juhasz believes a growing populist movement will demand Congressional action to break up the current "spawn of Standard Oil: ExxonMobil, Chevron, ConocoPhillips, Marathon, Valero, Shell-U.S., and BP America."

Explosive fuel for the raging debate on oil prices.

Agent: Diana Finch/Diana Finch Literary Agency



Table of Contents:

1 Big Oil's Last Stand 1

2 The Birth and Breakup of Standard Oil 18

3 Big Oil Bounces Back: From the Breakup to the Near Reconvergence of Standard Oil 56

4 Driving the Price of Crude 126

5 Paying the Price: Consolidation, High Gas Prices, and Contempt 169

6 Lobbyists, Lawyers, and Elections: How Big Oil Kills Democracy 209

7 Big Oil's Big Plans for the Future, Part I: Environmental Destruction 273

8 Big Oil's Big Plans for the Future, Part II: Wars for Oil 319

9 Taking On Big Oil 370

Acknowledgments 399

Notes 401

Index 435

Book review: Food for the Greedy or The Whisky Barons

Deluxe: How Luxury Lost Its Luster

Author: Dana Thomas

Once luxury was available only to the rarefied and aristocratic world of old money and royalty. It offered a history of tradition, superior quality, and a pampered buying experience. Today, however, luxury is simply a product packaged and sold by multibillion-dollar global corporations focused on growth, visibility, brand awareness, advertising, and, above all, profits. Award-winning journalist Dana Thomas digs deep into the dark side of the luxury industry to uncover all the secrets that Prada, Gucci, and Burberry don't want us to know. Deluxe is an uncompromising look behind the glossy façade that will enthrall anyone interested in fashion, finance, or culture.

New York Post - Richard Johnson

If you have ever wondered why a woman absolutely needs to buy a $3,000 handbag, or why she might perish without a certain shade of lipstick, this book explains it all in empirical, evolutionary detail. Dana Thomas has brilliantly dissected the fashion phenomenon while the healthy beast still thrives luxuriously on the operating table. Deluxe might make some women pause before spending the rent money on their Manolo Blahniks.

Los Angeles Times

What Fast Food Nation did for food service, this book does for fashion, exposing the underbelly of the $157-billion luxury industry and the lockstep consumer psychology behind its glamorous veneer.

The New York Times - Michiko Kakutani

A crisp, witty social history that's as entertaining as it is informative.

Newsweek - Fareed Zakaria

Globalization, capitalization, class, and culture . . . A fascinating book.

The New York Times - Michiko Kakutani

With Deluxe: How Luxury Lost Its Luster, Ms. Thomas—who has been the cultural and fashion writer for Newsweek in Paris for 12 years—has written a crisp, witty social history that's as entertaining as it is informative. Traveling from French perfume laboratories to Las Vegas shopping malls to assembly-line factories in China, she traces the evolving face of the luxury goods business, from design through marketing to showroom sales.

The New York Times Book Review - Caroline Weber

In Deluxe: How Luxury Lost Its Luster, Thomas investigates the business of designer clothing, leather goods and cosmetics, and finds it wanting. Hijacked, over the past two or three decades, by corporate profiteers with a "single-minded focus on profitability," the luxury industry has "sacrificed its integrity, undermined its products, tarnished its history and hoodwinked its consumers."…Thomas's message is relevant to shoppers of every stripe. Whether upscale or middle-market, paying in cash or buying on credit, today's customer is barraged at every turn with the logos that…mean pure, corporate gold. Deluxe performs a valuable service by reminding us that these labels don't mean much else. Once guarantors of value and integrity, they are now markers that point toward nothing, guiding the consumer on a road to nowhere.

Publishers Weekly

Newsweekreporter Thomas skillfully narrates European fashion houses' evolution from exclusive ateliers to marketing juggernauts. Telling the story through characters like the French mogul Bernard Arnault, she details how the perfection of old-time manufacturing, still seen in Hermès handbags, has bowed to sweatshops and wild profits on mediocre merchandise. After a brisk history of luxury, Thomas shows why handbags and perfume are as susceptible to globalization and corporate greed as less rarefied industries. She follows the overarching story, parts of which are familiar, from boardrooms to street markets that unload millions in counterfeit goods, dropping irresistible details like a Japanese monk obsessed with Comme des Garçons. But she's no killjoy. If anything, she's fond of the aristocratic past, snarks at "behemoths that churn out perfume like Kraft makes cheese" and is too credulous of fashionistas' towering egos. Despite her grasp of business machinations, her argument that conglomerates have stolen luxury's soul doesn't entirely wash. As her tales of quotidian vs. ultra luxury make clear, the rich and chic can still distinguish themselves, even when Las Vegas hosts the world's ritziest brands. Thomas might have delved deeper into why fashion labels inspire such mania, beyond "selling dreams," but her curiosity is contagious. (Aug.)

Copyright 2007 Reed Business Information

Caroline Geck - Library Journal

As cultural and fashion editor for Newsweekin Paris, Thomas is well positioned to provide an in-depth business history of the luxury goods industry, including its modern evolution. Owing to corporate greed, globalization, and excessive brand licensing across diverse product lines, small family-run ateliers that furnished exclusive products to elite customers have all but disappeared along with the artistry, quality, and personalized service associated with these items. The only distinction between luxury and mass-marketed goods now may be the label, which itself drives the price. Despite the current profit-driven environment, Thomas recognizes that small new companies offering impeccable craftsmanship continually sprout up to serve select niches, yet how long these enterprises last before succumbing to the lure of great profits associated with mass production and consumerism is debatable. Besides being a fascinating read suitable for public libraries, this book is a valuable resource for special libraries collecting in the luxury goods and related industries for better understanding previous business and marketing strategies and their outcomes.

Kirkus Reviews

A scathing expose demystifies the luxury-goods industry, detailing how venerable fashion houses have traded quality for profits. There was a time, writes Paris-based cultural journalist Thomas, when only an elite few understood, appreciated and could afford to spend the money on one-of-a-kind luxuries. All that has changed, and not for the better. Now anyone can have piece of the magic for the right price. Over the last 25 years, traditional fashion houses like Louis Vuitton, Gucci and Prada have gone from being small, family-owned businesses that cared singularly about quality and prestige to being publicly traded global conglomerates whose attention is firmly fixed on the bottom line. The result is an industry that spends billions influencing our sartorial decisions, all the while undermining its products and losing most of what made it special. Each chapter focuses on elements of this history, starting with the ruthless corporate tactics of Bernard Arnault, president of Louis Vuitton parent company LVMH. In the author's view, Arnault embodies the distasteful notion that what a luxury good represents is more important than what it is-and what it represents is shaped by the aesthetically empty practices of marketing and advertising. The real profits in the luxury trade come not from clothes, but from accessories like perfume and handbags, covered in the book's middle chapters. Though rich in detail, these sections drag a bit, but the narrative pace picks up again in the last third. Expanding luxury goods to the mass market requires managing costs, Thomas points out, so many luxury goods are now made in China-and counterfeited there; fake handbags are a multi-billion dollar industry. Somereaders will take issue with the whiff of snobbery wafting from the text, as when the author declares that it's so obvious Donatella Versace came from nothing. One can tell, however, that Thomas is genuinely troubled by the facts she has unearthed about the debasing of products that were once genuinely unique. Painstakingly researched and deftly written, valuable to fashionistas and fashion victims alike. Agent: Tina Bennett/Janklow and Nesbit Associates, Inc.

What People Are Saying

Fareed Zakaria
The story of luxury goods today is really about globalization, capitalization, class and culture. Dana Thomas has a feel for all of this and more and has written a fascinating book. A luxury product about luxury.


Rose Apodaca
Through exhaustive reporting and personalized storytelling, Dana Thomas has delivered a historical survey of a business that truly keeps the world going round. She may never again be so readily welcomed in some quarters of this beau monde, but the trade off is an essential reference for any student of fashion, finance or culture. (Rose Apodaca, former west coast bureau chief, Women's Wear Daily )


Joel Achenbach
"Deluxe is delicious if you know about fashion; fascinating even if you don't. We're not just backstage at the runway show, we're all the way back in the factory, which might well be in a remote province of China. Dana Thomas is a fearless reporter who shows how so many designer goods have gone to hell in a handbag. This is a page-turning yarn about the men and women who have transformed luxury into an off-the-rack, global commodity."--(Joel Achenbach, Washington Post columnist and author of The Grand Idea)


Michael Isikoff
"Dana Thomas is a brilliant reporter with a sharp eye for detail. In Deluxe, she provides an illuminating account of how the multi billion dollar luxury industry and the corporate giants that dominate it prey on, and bamboozle, consumers in the United States and the rest of the world."--(Michael Isikoff, co-author of Hubris: The Inside Story of Spin, Scandal and the Selling of the Iraq War)


Jay Alexander
"Miss J. says don't buy the shoes, buy the book. Perfect front row reading when the shows are late during fashion week. Deluxe is a luxury to read."--(Jay Alexander, America's Next Top Model)




mardi 1 décembre 2009

Dilbert and the Way of the Weasel or The Everything Personal Finance in Your 20s and 30s Book

Dilbert and the Way of the Weasel: A Guide to Outwitting Your Boss, Your Coworkers, and the Other Pants-Wearing Ferrets in Your Life

Author: Scott Adams

Back after a four–year hiatus, New York Times bestselling author Scott Adams presents an outrageous look at work, home and everyday life in his new book, Dilbert and the Way of the Weasel.

Building on Dilbert's theory that 'All people are idiots', Adams now says, 'All people are idiots. And they are also weasels.' Just ask anyone who worked at Enron.

In this book, Adams takes a look into the Weasel Zone, the giant grey area between good moral behaviour and outright felonious activities. In the Weasel Zone, where most people reside, everything is misleading, but not exactly a lie. Building on his popular comic strip, Adams looks into work, home and everyday life and exposes the way of the weasel for everyone to see. With appearances from all the regular comic strip characters, Adams and Dilbert are at the top of their game – master satirists who expose the truth while making us laugh our heads off.

Publishers Weekly

Adams, creator of the Dilbert comic strip and author of The Dilbert Principle and other huge sellers, now shares his sentiments on the office colleague everyone loves to hate: the weasel. This crafty character is the co-worker who stabs colleagues in the back and manages to get ahead without lifting a finger. As one cartoon illustrates, the weasel is the guy who tells poor Dilbert, "I'm Bucky, the project manager. Your assignment is painfully difficult and probably unnecessary. If you need me, I'll be complaining about you to your boss." Being a weasel isn't all bad, though; Adams observes that weasels often have successful careers without ever doing much work. There are several ways to accomplish this, one being, "For every task you plan to do, it's a good idea to have sixty tasks that you've promised to do later if you ever find the time. This gives everyone the impression that you are valiantly battling an avalanche of work and fighting against long odds to make the company successful. Or they might think you're a worthless, inefficient weasel. Either way, the pay is exactly the same and it cuts down on your workload." In short chapters, Adams discusses a variety of weasel behaviors, including leaving incorrect phone numbers to confuse callers, mastering the art of whining, and communicating effectively (which is "to say as much as possible without saying anything"). Sprinkled with Dilbert cartoons throughout, the book will strike a chord among the countless cubicle-dwellers to whom the weasel is all too familiar. 50 cartoons. (Nov.) Forecast: Given Adams's track record, along with a 25-city radio tour, a 15-city NPR campaign, a TV satellite tour and national advertising, this one is likely to take off quickly, especially among those disillusioned or just plain fed up with corporate America. Copyright 2002 Cahners Business Information.



Table of Contents:
Introduction1
1Avoiding Work the Weasel Way9
2Entertaining Yourself at Work35
3Getting Your Way at Work39
4Headcount Weasels75
5Motivating Like a Weasel90
6Manager Weasels109
7Negotiating Like a Weasel142
8Weaseliest Professions159
9Financial Weasels172
10Airline Weasels181
11Marketing Weasels187
12Sales Weasels198
13CEO Weasels206
14Social Weaseling215
15Nature Lovers230
16Weasel Debating Techniques234
17Whining Like a Weasel241
18Weasels Are from Venus248
19Weasel Products257
20Weasel Types263
21Weasel Fairness and Justice272
22Miscellaneous Weasels282
23Philosophy of Weasels313
24The Weasel Mind322
25The Sign of the Weasel337
26Weasel Abuse340
27Final Thoughts on Weasels345

Interesting book: The Menopause Diet Daily Journal or Freedom from Allergy Cookbook

The Everything Personal Finance in Your 20s and 30s Book: Erase Your Debt, Personalize Your Budget, and Plan Now to Secure Your Future

Author: Debby Fowles

Worried about your financial future? Living paycheck to paycheck? Find it hard to save money? The Everything Personal Finance Book in Your 20s and 30s Book, 2nd Edition makes saving for the future easy. This updated edition provides step-by-step instructions on how to:

  • Budget scarce funds
  • Recover from credit card debt
  • Pay off student loans
  • Plan for large purchases
  • Build an emergency fund
You'll also find information on affordable insurance protection, the most useful (and free) online personal finance resources and tools, and how to use tax breaks to help pay for education. With this easy-to-use guide, you'll learn how to manage, save, and invest wisely-starting today!



lundi 30 novembre 2009

Applied Economics or Obamas Challenge

Applied Economics: Thinking Beyond Stage One

Author: Thomas Sowell

This revised edition of Applied Economics is about fifty percent larger than the first edition. It now includes a chapter on the economics of immigration and new sections of other chapters on such topics as the “creative” financing of home-buying that led to the current “subprime” mortgage crisis, the economics of organ transplants, and the political and economic incentives that lead to money earmarked for highways being diverted to mass transit and to a general neglect of infrastructure. On these and other topics, its examples are drawn from around the world. Much material in the first edition has been updated and supplemented. The revised and enlarged edition of Applied Economics retains the easy readability of the first edition, even for people with no prior knowledge of economics.

Ideas On Liberty

Thomas Sowell is one of the fine scholars of our time.

Policy

If there is a single recent book that can advance economic literacy in this country, it is Thomas Sowell's latest book, Basic Economics.... Sowell has managed to make economics humane again, relevant and interesting to young people and ordinary citizens.... Buy a copy and read it immediately—no: buy two, and give one to a school teacher, a journalist, or a politician near you!

Publishers Weekly

While politicians squabble over the pros and cons of price controls on prescription drugs, onlooking citizens are often left scratching their heads. Many of today's economic issues are obscured by their inherent complexity and the blarney coming from political talking heads. In his follow-up to Basic Economics, Sowell, a leading conservative spokesman and a senior fellow at the Hoover Institution, seeks to alleviate this confusion. He highlights the major differences between politicians (who act for the short term, i.e., reelection) and economists (who look at the long-range ramifications of policy), and urges voters to keep these differences in mind. Sowell then focuses on a few issues, including some political hot potatoes: medical care, housing, discrimination, insurance and the development of nations. He urges readers to consider not only the intended, immediate goal of a particular policy, but also its unintended, long-range impact. For instance, he says, supporters of nationalized health care overlook the fact that it often results in health-care shortages, reduced quality of services and black markets. The great achievement of Sowell's book is its simplicity. His writing is easy and lucid, an admirable trait considering the topic at hand. This book will not satisfy hard-core economic junkies, and Sowell does not pretend it will. His target audience is the average citizen who has little or no economics background, but would like the tools to think critically about economic issues. Some readers will be turned off by Sowell's preference for free-market principles, but the author is an esteemed economist and his explanations fit well within the mainstream. As a basic primer for the economically perplexed, this volume serves very well. (Dec.) Copyright 2003 Reed Business Information.

Library Journal

This new book is a spirited and controversial examination of how economic choices in public policy often result in unforeseen consequences. Sowell, a professor of public policy at Stanford and author of Basic Economics: A Citizen's Guide to the Economy, examines labor, medical care, housing, and other areas of economic activity. He says that in stage-one thinking, making housing affordable by setting rent controls would seem to be self-evident but that such rent controls both reduce the stock of low-rent housing and cause that stock to deteriorate in condition. He explains that many landlords don't bother to offer properties when rents are low and that those who do find very little incentive to maintain them. On the institution of slavery in the American South, Sowell says slaves were usually better cared for than other laborers because of the slave owners' economic self-interest. He defends the existence of slums as low-cost housing that in the past allowed the residents who chose to live in them to use their funds for other purposes. His predictably laissez faire approach to economics will grate on many readers, but his reasoning is clear and thoughtful. Every library covering economics or public administration will require a copy.-Lawrence R. Maxted, Gannon Univ., Erie, PA Copyright 2004 Reed Business Information.



Interesting textbook: Little Gold Book of Yes Attitude or The Dip

Obama's Challenge: America's Economic Crisis and the Power of a Transformative Presidency

Author: Robert Kuttner

Barack Obama approaches the Presidency at a critical moment in American history, facing simultaneous crises of war, the environment, health care, but most especially in the economy. If he is able to rise to the moment, he could join the ranks of a small handful of previous presidents who have been truly transformative, succeeding in fundamentally changing our economy, society, and democracy for the better.

But this will require imaginative and decisive action as Obama takes office, action bolder than he has promised during his campaign, and will be all the more difficult given the undertow of conventional wisdom in Washington and on Wall Street that resists fundamental change. Decades of regressive politics and political gridlock have left America in its most precarious situation since the onset of the Great Depression. The collapse of the housing bubble continues, as does the financial meltdown it triggered; a revival of 1970s style stagflation threatens; incomes continue to lag behind inflation; our household and international debts pile higher; disastrous climate change looms; energy and food prices continue their escalation; and the ranks of un- and under-insured Americans grow, the clearest, and most heartless, example of America's destructive inequalities.

Solutions to our multiple challenges do exist, but they won't be found in overly cautious or expedient quick fixes. With his exceptional skill at appealing to our better angels, Barack Obama could be the right leader at the right time to re-awaken America to the renewed promise of shared prosperity coupled with responsibility towards future generations and the international community with whom we share the Earth. InvokingAmerica's greatest leaders, Robert Kuttner explains how Obama must be a transformative president-or a failed one.

Publishers Weekly

In the latest from Kuttner (The Squandering of America), the liberal author and commentator correctly anticipates the economic failures only recently unfolding, and proposes a bold, transformative plan he believes can only be carried out by presidential candidate Barack Obama. Following the dubious tradition of pre-election expectation-raising, Kuttner proposes a veritable wish list for liberal economists-like permanent investment in public infrastructure, energy independence, active labor market policy (good jobs at good wages), professionalization of human services work like elder- and child-care, housing subsidies, universal health insurance-and why they'll pay off in jobs, health and wealth. Estimating the cost of all these programs at $600 billion until 2010, Kuttner finds convincing reasons to hope for these changes. Comparing Obama's role to FDR and Lincoln's, Kuttner believes the Illinois senator has the ability to inspire the public, and Congress, to carry out this agenda; as timely and apt as it is, left-leaning readers may be energized, or they may be in for quite a bit of disappointment.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

What People Are Saying

John Sweeney
"Bob Kuttner pulls off the all-but-impossible. He hits the high notes with artful precision, lifting expectations and articulating the steps that can make Barack Obama a great president--while setting forth a strong and highly readable call for comprehensive and essential economic change."--(John Sweeney, AFL-CIO President)


Hendrik Hertzberg
"Obama's Challenge is the fruit of Bob Kuttner's lifetime of engagé reporting, analysis, and advocacy. . . it is riveting, brilliant, and persuasive. Kuttner, in concise chapters written with great vigor and clarity, shows what the change could look like if Obama is bold enough to go for it and the gods continue to smile on him."--(Hendrik Hertzberg, from his New Yorker blog)


Arianna Huffington
"Robert Kuttner has incisively captured the political moment, underscored by the deepening economic crisis. Lucidly and passionately, he lays out the hurdles facing an Obama presidency and challenges him to seize the moment and achieve greatness by redeeming the promise of America."--(Arianna Huffington, cofounder and editor-in-chief, The Huffington Post)


James MacGregor Burns
"A manifesto, forceful but fair, by a leading political economist who lays out a bold but solid program if Obama is elected. As current as the morning's newspaper, this book should be read by all activists-especially Barack Obama."--(James MacGregor Burns, author of Leadership)



"As Kuttner convincingly argues, a President Barack Obama will have an historic opportunity to radically transform America's direction--but only if he rejects the tired centrist policies of the past and inspires his fellow citizens to forge new progressive paths. Kuttner systematically lays out the case for why Obama should give full voice to a robust progressive message at a time when the American people are suffering from years of conservative policy. Obama's Challenge is an enlightening road map for all Americans who hunger for a change in direction and priorities in America, and who hope Obama can be our leading agent of change."--(Markos Moulitsas Zúniga, founder of DailyKos.com, author of Taking on the System and coauthor of Crashing the Gate)




Table of Contents:
1 A Great President or a Failed One 1
2 How Transformative Presidents Lead 35
3 Audacity Versus Undertow 74
4 Repairing a Damaged Economy 121
5 A Work in Progress 179 Afterword and Acknowledgments 201 Endnotes 204 Index 210 About the Author 215

dimanche 29 novembre 2009

Banker to the Poor or Rough Crossings

Banker to the Poor: Micro-Lending and the Battle Against World Poverty

Author: Muhammad Yunus

Muhammad Yunus is that rare thing: a bona fide visionary. His dream is the total eradication of poverty from the world. In 1983, against the advice of banking and government officials, Yunus established Grameen, a bank devoted to providing the poorest of Bangladesh with minuscule loans. Grameen Bank, based on the belief that credit is a basic human right, not the privilege of a fortunate few, now provides over 2.5 billion dollars of micro-loans to more than two million families in rural Bangladesh. Ninety-four percent of Yunus's clients are women, and repayment rates are near 100 percent. Around the world, micro-lending programs inspired by Grameen are blossoming, with more than three hundred programs established in the United States alone.

Banker to the Poor is Muhammad Yunus's memoir of how he decided to change his life in order to help the world's poor. In it he traces the intellectual and spiritual journey that led him to fundamentally rethink the economic relationship between rich and poor, and the challenges he and his colleagues faced in founding Grameen. He also provides wise, hopeful guidance for anyone who would like to join him in "putting homelessness and destitution in a museum so that one day our children will visit it and ask how we could have allowed such a terrible thing to go on for so long." The definitive history of micro-credit direct from the man that conceived of it, Banker to the Poor is necessary and inspirational reading for anyone interested in economics, public policy, philanthropy, social history, and business.

Muhammad Yunus was born in Bangladesh and earned his Ph.D. in economics in the United States at VanderbiltUniversity, where he was deeply influenced by the civil rights movement. He still lives in Bangladesh, and travels widely around the world on behalf of Grameen Bank and the concept of micro-credit.

Vision Magazine

... Lays out a convincing argument from the need to nourish and better understand the 'people's economy'...A hopeful and inspiring read

Gracious Rants

An interesting story of beginning and hope . . . I would recommend this book to anyone interested in the problem of poverty . . .

Ann Hart - KLIATT

Newly appointed economics professor at Chittagong University in Bangladesh, Yunus began to feel frustrated by the abject poverty of his neighbors in contrast to the lofty economic theories he was imparting to his students. Subsequent research in the villages revealed that lack of credit was the poor people's problem. Local moneylenders also working as middlemen kept them from making a fair profit. In utter frustration one day, handing $27 to an assistant to go and make the loans, Yunus determined to do more. Working with his local bank revealed a firmly entrenched lending policy that contributed to the problem. His struggle began. Some years later Grameen Bank was granted a constitution and the legal protection of the Ministry of Finance. Yunus' book begins with a brief description of his childhood and education in Chittagong and relates how he became involved in the liberation of Bangladesh while a professor in the US. His incredible story is told in a simple, straightforward manner; no need to understand complicated economic theory to appreciate this book. It is a story of reaching out and improving the lives of poor people and proof that socially conscious-driven businesses can succeed. Grameen (meaning "rural" or "of the village") has grown to 1,190 branches working in 43,258 villages with 11,806 employees since its founding in 1983. It currently provides the same financial services that "real" banks provide. It is 93% owned by its membership with 95% of its borrowers women. Loan repayment percentage is 98.08% and it has realized a profit in all but three of its years in business. Yunus' plan for micro lending has evolved and spread into other parts of the world, including ruralArkansas under Clinton's governorship, gaining popularity among traditional banking institutions. Subject areas for this book are economics, social affairs, poverty, and women's studies. KLIATT Codes: SA-Recommended for senior high school students, advanced students, and adults. 1999, PublicAffairs, 273p. illus. index., Ages 15 to adult.

Library Journal

Bangladesh, a country the size of Florida with a population of over 120 million people, is the home of Grameen Bank, the inspiration of economist Yunus, Bangladesh-born and U.S.-trained. Instead of spending his life as a university economics professor, Yunus decided in the mid-1970s to develop a micro-lending program to help the poorest people of his country. Yunus based the program on his strong belief that the very poor do not need complicated training programs to improve their economic lot. They need money, in the form of loans. This program has empowered thousands of people--many of them women--and surprised experts in economic development who never believed that the very poor would find the initiative and ability to repay even the smallest ($25-$500) loans. Grameen ("of the village") Bank has developed into an internationally acclaimed and replicated method for assisting the impoverished in Malaysia, the Philippines, Nepal, and even the United States. Definitely recommended for larger public and academic libraries.--Olga B. Wise, Compaq Computers, Austin Copyright 1999 Cahners Business Information.



Book review: Meena Pathak Celebrates Indian Cooking or Principles of Food Beverage and Labor Cost Controls

Rough Crossings: Britain, the Slaves and the American Revolution

Author: Simon Schama

and/or stickers showing their discounted price. More about bargain books

When Genius Failed or Built to Last

When Genius Failed: The Rise and Fall of Long-Term Capital Management

Author: Roger Lowenstein

John Meriwether, a famously successful Wall Street trader, spent the 1980s as a partner at Salomon Brothers, establishing the best--and the brainiest--bond arbitrage group in the world. A mysterious and shy midwesterner, he knitted together a group of Ph.D.-certified arbitrageurs who rewarded him with filial devotion and fabulous profits. Then, in 1991, in the wake of a scandal involving one of his traders, Meriwether abruptly resigned. For two years, his fiercely loyal team--convinced that the chief had been unfairly victimized--plotted their boss's return. Then, in 1993, Meriwether made a historic offer. He gathered together his former disciples and a handful of supereconomists from academia and proposed that they become partners in a new hedge fund different from any Wall Street had ever seen. And so Long-Term Capital Management was born.
        In a decade that had seen the longest and most rewarding bull market in history, hedge funds were the ne plus ultra of investments: discreet, private clubs limited to those rich enough to pony up millions. They promised that the investors' money would be placed in a variety of trades simultaneously--a "hedging" strategy designed to minimize the possibility of loss. At Long-Term, Meriwether & Co. truly believed that their finely tuned computer models had tamed the genie of risk, and would allow them to bet on the future with near mathematical certainty. And thanks to their cast--which included a pair of future Nobel Prize winners--investors believed them.
        From the moment Long-Term opened their offices in posh Greenwich,Connecticut, miles from the pandemonium of Wall Street, it was clear that this would be a hedge fund apart from all others. Though they viewed the big Wall Street investment banks with disdain, so great was Long-Term's aura that these very banks lined up to provide the firm with financing, and on the very sweetest of terms. So self-certain were Long-Term's traders that they borrowed with little concern about the leverage. At first, Long-Term's models stayed on script, and this new gold standard in hedge funds boasted such incredible returns that private investors and even central banks clamored to invest more money. It seemed the geniuses in Greenwich couldn't lose.
        Four years later, when a default in Russia set off a global storm that Long-Term's models hadn't anticipated, its supposedly safe portfolios imploded. In five weeks, the professors went from mega-rich geniuses to discredited failures. With the firm about to go under, its staggering $100 billion balance sheet threatened to drag down markets around the world. At the eleventh hour, fearing that the financial system of the world was in peril, the Federal Reserve Bank hastily summoned Wall Street's leading banks to underwrite a bailout.
        Roger Lowenstein, the bestselling author of Buffett, captures Long-Term's roller-coaster ride in gripping detail. Drawing on confidential internal memos and interviews with dozens of key players, Lowenstein crafts a story that reads like a first-rate thriller from beginning to end. He explains not just how the fund made and lost its money, but what it was about the personalities of Long-Term's partners, the arrogance of their mathematical certainties, and the late-nineties culture of Wall Street that made it all possible.
        When Genius Failed is the cautionary financial tale of our time, the gripping saga of what happened when an elite group of investors believed they could actually deconstruct risk and use virtually limitless leverage to create limitless wealth. In Roger Lowenstein's hands, it is a brilliant tale peppered with fast money, vivid characters, and high drama.

Business Week

Lively, smoothly written, and elaborately researched, Buffett is likely to stand as the definitive biography.

Chicago Tribune

A significant contribution to the craft of biography as well as an illuminating and comforting story for investors everywhere.

Barron's

The singular achievement of Lowenstein's excellent biography.. is that it burnishes the Buffett myth while deconstructing it with heavy doses of reality.

Los Angeles Times

Lowenstein has accomplished something remarkable.

Financial Times

Thoroughly researched and perceptive . . . a highly readable account.

New York Times Book Review

A delightful portrait . . . Mr. Lowenstein has done a masterly job.

Publishers Weekly

In late September 1998, the New York Federal Reserve Bank invited a number of major Wall Street investment banks to enter a consortium to fund the multibillion-dollar bailout of a troubled hedge fund. No sooner was the $3.6-billion plan announced than questions arose about why usually independent banks would band together to save a single privately held fund. The short answer is that the banks feared that the fund's collapse could destabilize the entire stock market. The long answer, which Lowenstein (Buffett) provides in undigested detail, may panic those who shudder at the thought of bouncing a $200 check. Long-Term Capital Management opened for business in February 1994 with $1.25 billion in funds. Armed with the cachet of its founders' stellar credentials (Robert Merton and Myron Scholes, 1997 Nobel Prize laureates in economics, were among the partners), it quickly parlayed expertise at reading computer models of financial markets and seemingly limitless access to financing into stunning results. By the end of 1995, it had tripled its equity capital and total assets had grown to $102 billion. Lowenstein argues that this kind of success served to enhance the fund's golden legend and sent the partners' self-confidence off the charts. As he itemizes the complex mix of investments and heavy borrowing that made 1994-1997 profitable years, Lowenstein also charts the subtle drift toward riskier (and ultimately disastrous) ventures as the fund's traditional profit centers dried up. What should have been a gripping story, however, has been poorly handled by Lowenstein, who obscures his narrative with masses of data and overwritten prose. Agent, Melanie Jackson. Author tour. (Sept.) Copyright 2000 Cahners Business Information.

Library Journal

This is a marvelous, unauthorized chronicle of the rise, fall, and re-emergence of Long-Term Capital Management, a private hedge fund that in September 1998 benefited from a Federal Reserve-orchestrated $3.6 billion bailout. Based primarily on interviews with key players from the six banks that participated in the rescue of the firm, Lowenstein, who previously wrote Buffett: The Making of an American Capitalist, presents a well-crafted, easy-to-follow text. Readers will better appreciate the inner workings of the firm; the nuances of the individual partners; primary differences among investing in stocks, bonds, and derivatives; the fallacy of the efficient market hypothesis; the impact of computers on financial trading; and the importance of moderation. Recommended for both academic and public libraries. [Previewed in Prepub Alert, LJ 5/15/00.]--Norman B. Hutcherson, Kern Cty. Lib., Bakersfield, CA Copyright 2000 Cahners Business Information.

Economist

This book is story-telling journalism at its best...Mr. Lowenstein's description of what went wrong is detailed and readable.

New York Times Book Review - Norris

Lowenstein does a masterly job of explaining both the theories used and how the fund succeed brilliantly in 1995 and 1996 . . . he makes a convincing argument...Lowenstein [is] one of the best financial journalists there is...

Business Week - Gary Weiss

Lowenstein has written a squalid and fascinating tale of world-class greed and, above all, hubris...we probably won't get a better account about the events that roiled the markets in 1998.



Table of Contents:
Chapter 1: Meriwether
Chapter 2: Hedge Fund
Chapter 3: On the Run
Chapter 4: Dear Investors
Chapter 5: Tug-of-War
Chapter 6: A Nobel Prize
Chapter 7: Bank of Volatility
Chapter 8: The Fall
Chapter 9: The Human Factor
Chapter 10: At the Fed
Epilogue
Notes
Index

Go to: Fish A Remarkable Way to Boost Morale and Improve Results or Leadership 101

Built to Last: Successful Habits of Visionary Companies

Author: Jim Collins

Drawing upon a six-year research project at the Stanford University Graduate School of Business, James C. Collins and Jerry I. Porras took eighteen truly exceptional and long-lasting companies and studied each in direct comparison to one of its top competitors. They examined the companies from their very beginnings to the present day -- as start-ups, as midsize companies, and as large corporations. Throughout, the authors asked: "What makes the truly exceptional companies different from the comparison companies and what were the common practices these enduringly great companies followed throughout their history?"

Filled with hundreds of specific examples and organized into a coherent framework of practical concepts that can be applied by managers and entrepreneurs at all levels, Built to Last provides a master blueprint for building organizations that will prosper long into the 21st century and beyond.

USA Today - Kevin Maney

Built to Last...is one of the most eye-opening business studies since In Search of Excellence.

T.J. Rodgers

A 'must read' for any CEO who aspires to create a great company.

Library Journal

What makes a visionary company? This book, written by a team from Stanford's Graduate School of Business, compares what the authors have identified as "visionary" companies with selected companies in the same industry.

The authors juxtapose Disney and Columbia Pictures, Ford and General Motors, Motorola and Zenith, and Hewlett-Packard and Texas Instruments, to name a few. The visionary companies, the authors found out, had a number of common characteristics; for instance, almost all had some type of core ideology that guided the company in times of upheaval and served as a constant bench mark. Not all the visionary companies were founded by visionary leaders, however.

On the whole, this is an intriguing book that occasionally provides rare and interesting glimpses into the inner workings and philosophical foundations of successful businesses. Recommended for all libraries.
-- Randy L. Abbott, University of Evansville Library, Indiana



samedi 28 novembre 2009

A Guide to the Project Management Body of Knowledge or Rebound Rules

A Guide to the Project Management Body of Knowledge (PMBOK Guide)

Author: Project Management Institut

Whether you are a senior executive or a project manager, it's your job to help your organization grow and increase its value to its stakeholders. Project management is the unique organizational competency that manages change and drives competitive advantage - with the outcome of delivering results in line with corporate strategy. A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Third Edition is the map to get you there.

In 1983, Project Management Institute (PMI) volunteers first sat down to distill the project management body of knowledge. Today, the PMBOK Guide has become the world's de facto standard for the project management profession and is one of the best, most versatile documents available across major industries. The PMBOK Guide contains the fundamental, baseline practices that drive business results for any organization-local, regional or global. More than a million copies of the PMBOK Guide are in use. The PMBOK Guide - Third Edition has been updated to reflect the most current industry knowledge and practices.

One of the most important changes in this edition is the evolution from "generally accepted on most projects, most of the time" to "generally recognized as good practice on most projects, most of the time." Several chapters have been updated, rewritten or expanded to include the most current and pressing information facing project managers today. The PMBOK Guide - Third Edition also includes an expanded index and glossary to reflect the changes that the project management industry has seen during the last four years.

The PMBOK Guide - Third Edition reflects the collaboration and knowledge of project management leaders who deliver business results. Successful project management is a constant advantage in the dynamic nature of today's organizations. Companies, non-profits, and government agencies around the world are turning to project management to achieve corporate strategic objectives. As recognition of the value of project management continues to grow, the PMBOK Guide will become even more of an indispensable tool for practitioners across all organizations, industries and regions.

Booknews

An update from the 1996 first edition of the reference to generally accepted knowledge in the profession of project management. Among the changes are more emphasis on progressive elaboration, an acknowledgement of the role of the project office, and the expansion of the treatment of earned value management. The new edition will replace the old as the official reference for the Project Management Professional certification examination in 2002. Annotation c. Book News, Inc., Portland, OR (booknews.com)



Table of Contents:
Prefacevii
The Project Management Framework1
Introduction3
1.1Purpose of the PMBOK GUIDE3
1.2What is a Project?5
1.3What is Project Management?8
1.4The PMBOK GUIDE Structure9
1.5Areas of Expertise12
1.6Project Management Context16
Project Life Cycle and Organization19
2.1The Project Life Cycle19
2.2Project Stakeholders24
2.3Organizational Influences27
The Standard for Project Management of a Project35
Project Management Processes for a Project37
3.1Project Management Processes39
3.2Project management Process Groups40
3.3Process Interactions67
3.4Project Management Process Mapping69
The Project Management Knowledge Areas71
Introduction73
Process Flow Diagrams73
Major Project Documents76
Project Integration Management77
4.1Develop Project Charter81
4.2Develop Preliminary Project Scope Statement86
4.3Develop Project Management Plan88
4.4Direct and Manage Project Execution91
4.5Monitor and Control Project Work94
4.6Integrated Change Control96
4.7Close Project100
Project Scope Management103
5.1Scope Planning107
5.2Scope Definition109
5.3Create WBS112
5.4Scope Verification118
5.5Scope Control119
Project Time Management123
6.1Activity Definition127
6.2Activity Sequencing130
6.3Activity Resource Estimating135
6.4Activity Duration Estimating139
6.5Schedule Development143
6.6Schedule Control152
Project Cost Management157
7.1Cost Estimating161
7.2Cost Budgeting167
7.3Cost Control171
Project Quality Management179
8.1Quality Planning183
8.2Perform Quality Assurance187
8.3Perform Quality Control190
Project Human Resource Management199
9.1Human Resource Planning202
9.2Acquire Project Team209
9.3Develop Project Team212
9.4Manage Project Team215
Project Communications Management221
10.1Communications Planning225
10.2Information Distribution228
10.3Performance Reporting231
10.4Manage Stakeholders235
Project Risk Management237
11.1Risk Management Planning242
11.2Risk Identification246
11.3Qualitative Risk Analysis249
11.4Quantitative Risk Analysis254
11.5Risk Response Planning260
11.6Risk Monitoring and Control264
Project Procurement Management269
12.1Plan Purchases and Acquisitions274
12.2Plan Contracting281
12.3Request Seller Responses284
12.4Select Sellers286
12.5Contract Administration290
12.6Contract Closure295
Appendices307
Third Edition Changes301
Evolution of PMI's A Guide to the Project Management Body of Knowledge309
Contributors and Reviewers of PMBOK Guide - Third Edition321
Application Area Extensions329
Additional Sources of Information on Project Management333
Summary of Project Management Knowledge Areas337
Glossary and Index343
References345
Glossary347
Index377

New interesting book: Marabout or Refined To Real Food

Rebound Rules: The Art of Success 2.0

Author: Rick Pitino

Rick Pitino is a basketball icon: the only coach in college history to lead three different schools to the Final Four, the winner of the 1996 NCAA championship, the owner of a sparkling career record, a bestselling author, and a lock for the College Basketball Hall of Fame. Yet Pitino's journey has not been without life-altering adversity: He's experienced profound personal and professional losses. In 2001, after three losing seasons as coach and president of the Boston Celtics, Pitino resigned, walking away from the $23 million left in his contract. And while recovering from the only breakdown in his extraordinary basketball career, Pitino—who had previously suffered the devastating loss of his infant son, Daniel—endured additional tragedies: His brother-in-law and best friend Billy Minardi, a trader at Cantor Fitzgerald, perished in the World Trade Center attacks of 9/11, less than a year after another brother-in-law had been fatally struck by a taxi. Pitino writes, "From that point on, my life changed forever. Nothing will ever be the same."

This realization gave Pitino a new perspective. With it, the innovative leader felt the freedom to act even more dynamically than he ever had in the past. Returning to college basketball, he has rebuilt and revitalized the storied program at Louisville, guiding the Cardinals to a history-making Final Four appearance in 2005 that stamped him the only coach in history to take three schools that far. And in 2008, he rallied an injury-plagued Louisville team from a disappointing start and led it to the Elite Eight, setting the stage for greater success to come.

The failures and tragedies he recounts make this bookunique. More than just a recitation of what works and why, it's about how to succeed after you've failed; how to pick yourself up after being knocked down; and how to reframe yourself and see the world in a new light. This is a comeback story, a manual for overcoming life's difficulties. Pitino has experienced success as an author with his tremendously popular books Success Is a Choice and Lead to Succeed, but in Rebound Rules: The Art of Success 2.0, he's crafted a book that's more deeply personal, more inspiring, more practical, and more powerful than any he's written before.



mardi 17 février 2009

Éthique D'affaires :Partie prenante et Approche de Direction d'Éditions

Éthique D'affaires :Partie prenante et Approche de Direction d'Éditions

Auteur :Joseph W WeissAuthor:Joseph W Weiss

Les décisions éthiques peuvent être compliquées mais la classe d'éthique ne doit pas être!ÉTHIQUE D'AFFAIRES :L'APPROCHE DE DIRECTION D'ÉDITIONS ET DE PARTIE PRENANTE est le guide "facile à suivre" qui adresse l'éthique d'affaires dans une façon que vous pouvez comprendre.En utilisant des exemples de monde réel et en se concentrant sur les actionnaires, ce manuel a le contenu pour vous aider à exposer votre éthique d'affaires personnelle pour les années à venir.Recevez les outils pratiques vous avez besoin de manipuler des dilemmes moraux dans le lieu de travail.Recueillez celui-ci aujourd'hui.Pick this one up today.



Table des matières :
1.L'Éthique D'affaires, l'Environnement Changeant et la Direction de Partie prenante.Cas 1-A.Enron.Cas 1-B.Microsoft.2.Partie prenante et Approches de Direction d'Éditions.Cas 2-A.Tylenol.Cas 2-B.Adelphia.Cas 2-C.WorldCom.Cas 2ème.Arthur Andersen.3.Les Principes Éthiques, les Épreuves Rapides et les Directives de Prise de décision.Cas 3-A.Sam Waksal et Imclone.Cas 3-B.Aaron Feuerstein et Moulins de Malden.Cas 3-C.Ford Pinto Crisis.4.La Société et les Parties prenantes Externes :Responsabilité Morale Gérante dans la Place du marché.Cas 5-A.Compagnies les Plus Admirées Globales (Fortune.com).Cas 5-B.Société PR de La haute technologie.5.La Société et les Parties prenantes Intérieures :les Dimensions Morales basées sur la Valeur de Leadership, Stratégie, Structure, Culture et Règlement de soi.Cas 4-A.Nike.Cas 4-B.Napster.Cas 4-C.Dow Corning.Cas 4ème.Contrôle de Fusil.6.Parties prenantes d'Employé et la Société.Cas 6-A.Sharon Watkins - ventilateur du Sifflet d'Enron.7.L'Environnement Global, la Direction de Partie prenante et les Sociétés multinationales.Cas 7-A.Wal-marché.8.Éthique D'affaires au Vingt et unième siècle.

Traduction de:

Business Ethics: Stakeholder and Issues Management Approach

Author: Joseph W Weiss

New interesting book: Dish or A Taste of Thyme

Réalisation du Travail de Diversité

Auteur :Norma Carr RuffinoAuthor:Norma Carr Ruffino

Ces modules de formation prennent des utilisateurs au cours d'un processus d'apprentissage de cinq pas qui leur enseigne comment diriger la diversité.Il élargit leurs points de vue, convictions et attitudes;promeut une compréhension de visions du monde largement variables et également valides;et prépare des chefs futurs pour efficacement collaborer avec les groupes divers qu'ils rencontreront dans le travail et les places de marché.Les thèmes importants incluent un.l'introduction à la diversité gérante - les connexions des gens puissantes, en construisant un pont sur les différences culturelles pour le succès de travail, en surmontant des stéréotypes, en créant un lieu de travail multiculturel inclus, des hommes et des femmes collaborant, en comprenant la culture dominante - les euro-Américains, en travaillant avec les Américains africains, en travaillant avec les Américains arabes, en travaillant avec les Américains de Latino et en travaillant avec les Américains asiatiques.Pour tous les employés - du personnel de niveau de l'entrée pour dépasser la direction - travaillant dans les organisations internationales et cherchant les connaissances des gens nécessaires pour le succès dans le lieu de travail d'aujourd'hui.For all employees - from entry-level personnel to top management - working in international organizations and seeking the people skills needed for success in today's workplace.



Table des matières :
Préface :comment nous pouvons faire le travail de diversité
1L'introduction à la diversité gérante - les connexions des gens puissantes1
2Construire un pont sur les différences culturelles pour le succès de travail31
3Au-delà des stéréotypes aux connexions puissantes55
4La création d'un lieu de travail multiculturel inclus89
5Les hommes et les femmes collaborant119
6En comprenant la culture dominante, les euro-Américains179
7Le travail avec les Américains africains215
8Le travail avec les Américains arabes261
9Le travail avec les Américains de Latino303
10Le travail avec les Américains asiatiques345

Traduction de:

Making Diversity Work

Author: Norma Carr Ruffino